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Privacy & Security

Security & Privacy Policy

This privacy policy sets out how Lifes2good uses and protects any information that you give Lifes2good when you use this website. Lifes2good is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Lifes2good may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

Name Contact information including email address Demographic information such as post code, preferences and interests Other information relevant to customer surveys and/or special offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping Issues relating to delivery of your order We may use the information to improve our products and services We may periodically send promotional mail/email about new products, special offers or other information which we think you may find interesting using the postal address/email address or telephone number which you have provided From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail, unless you express a preference for us not to do this We may use the information to customise the website according to your interests.

Security

Lifes2good takes the security of your personal details very seriously and has used industry standard precautions to safeguard your personal and payment details. Every time you enter an area of the website that holds or uses sensitive information such as your credit card details, you will see an icon resembling a padlock appear at the bottom of your browser window. This indicates that the site is secure. When you place an order all your credit card and personal details are passed to out secure server using 128-bit encryption via Realex Secure Sockets Layer (SSL). This technology ensures that any data that you provide is fully encrypted as it travels through the Internet, so that it cannot be read by any other third party. Our site is verified by GeoTrust (TrueBusinessID) and uses Realex and PayPal for all of our secure credit card transactions.

Your online payments are taken securely and your full credit card details are not stored by Lifes2good.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website or via mail, look for the box that you can tick to indicate that you do not want the information to be used by anybody else for direct marketing purposes If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@viviscal.co.uk We will not sell, distribute or lease your personal information to third parties if you have asked us not to or are required by law. We may use your personal information to send you promotional information about carefully selected third parties which we think you may find interesting unless you have asked us not to. If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible . We will promptly correct any information found to be incorrect. Lifes2good complies with the legislative requirements of the Data Protection Act